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awakead's avatar
2 years ago
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I bought Ea Play Pro but my payment didn't go through.

I bought Ea Play Pro for annual subscription but due to mail order being closed in my card my payment didn't go through. I'm just trying to make sure my subscription doesn't cancel at some random poi...
  • EA_Solaire's avatar
    2 years ago

    Hey there @awakead 

    If you look over the order history on your account, are you seeing a completed transaction for EA Play there? If this payment went through successfully, your membership will be valid until your next payment date. 

    For your next EA Play payment, if you're not able to use your current payment method, you can add a new payment method to your account to continue your membership. 

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