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robbiebo510's avatar
robbiebo510
5 years ago
Solved

I can’t purchase ea access on my ps4

everytime I try to purchase ea play on my ps4 nothing but a error code shows up

console

5 Replies

  • CarbonCarl's avatar
    CarbonCarl
    Hero (Retired)
    5 years ago
    Hello @robbiebo510

    I would first try unplugging your power cable and waiting a minute or two and then boot up the PS4 and see if that solves your issue.
    If not you could try signing out of your EA account on your PS4 or resetting the password, if that still fails go to your EA account in a browser and unlink your PS4 from your account and then re-link it.

    https://myaccount.ea.com/cp-ui/aboutme/index
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @robbiebo510 it may help if you could share the error message that you are seeing with us here?


    The more info we have the better we can help.


    Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Robells1988, I'm going to lock this thread as it is a little old

    If having an issue then I'd recommend creating a new thread with as much of as possible.

    Darko 

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