I cannot purchase an ea play subscription on my ps5

Everytime I've tried it just doesn't not work and says an unidentified error occurred please try again in a few moments this has been a problem for months now

console

EA_Blueberry
5 years ago
@dezbryantfan88 Hey, just wanted to check in.

Did that work?

EA_Blueberry

Community Admin

5 years ago

@100pVRX

Hey there. Question for you, have you tried reaching out to PlayStation Support to see if there is anything on the PSN account preventing you from purchasing it? Although EA Play is our service, the transaction itself goes through the PlayStation account through PlayStation's marketplace.