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Dezbryantfan88's avatar
Dezbryantfan88
New Novice
5 years ago
Solved

I cannot purchase an ea play subscription on my ps5

Everytime  I've tried it just doesn't not work and says an unidentified  error  occurred please try again  in a few moments this has been a problem for months now 
console
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@100pVRX 

Hey there. Question for you, have you tried reaching out to PlayStation Support to see if there is anything on the PSN account preventing you from purchasing it? Although EA Play is our service, the transaction itself goes through the PlayStation account through PlayStation's marketplace. 

hellbringer2I's avatar
hellbringer2I
4 years ago

Ea play isn't on PS5 that  is why

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