I can't cancel my subscription EA play pro

Question

I had subscribed to EA PLAY PRO, but I was now charged in dollars, and then I received an email saying that my subscription would be renewed after a year for $10,500. This is crazy.

So I went to cancel yesterday, which would be my penultimate day of subscription, but when I log into my EA account, I can't access my EA PLAY, so I cancel the subscription and it doesn't have automatic renewal. Please help me.

When I click on EA PLAY, the following message appears: “Oops, the page you want to access is not available“.

I don't want to have to delete my account because I just bought EAFC 25.

mathrochab · Answer

@mathrochab I forgot to say, but I tried like multiple times to contact EA live chat but without success of solving my problem.

ea_barry · Answer

@mathrochab&nbsp;

It is FC 25 Global Launch day so the Advisors will be pretty busy.

They should still be able to help you cancel the subscription though.&nbsp;
Click the following link to get started:https://help.ea.com/help/faq/using-ea-help/Thanks.

mathrochab · Answer

@EA_Barry I get stucked on the waiting page, and nobody ever talks to me. Im trying to contact somebody to help me cancel my subscription for 5 hours, please help.

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I can't cancel my subscription EA play pro

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