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- EA_Barry21 days agoCommunity Manager
For your above EA Play issue and the email/account issue we do need you to contact an Advisor as we cannot perform account actions or checks directly here on AHQ.
Please use the info at the previously posted link to find out how to contact our Advisors:
https://help.ea.com/help/faq/using-ea-help/
Thanks.
- @EA_Barry I also have problems with my email address and account as i am trying to change it but it doesnt work
- @EA_Barry I cant seem to contact an advisor
- EA_Barry22 days agoCommunity Manager
Check the following articles for info/help:
https://help.ea.com/en/help/ea-play/ea-play-for-playstation/#how-to-join
https://help.ea.com/en/help/account/link-your-console-accounts/
If required, you can check with an EA Advisor that you have purchased the subscription on the correct account:
https://help.ea.com/help/faq/using-ea-help/
Thanks.
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