I was scammed by EA play pro.
I bought EA play pro to try fifa 21, 2-3 weeks pass and my account has been locked. I contact EA chat like 3 times both in english and spanish, to know what happen until i got my account unloked and ...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @DiaBloFU I'm sorry that you were misinformed by our support.
As for why your account can be locked, generally, it's for one of two reasons, the first is that we have noticed suspicious activity on your account and locked it till such time that we can verify that you are the account owner and ensure that any third party does not have access to your account. The second reason is generally related to having a TOS related sanction on your account.
Darko
@EA_Darko But I can ask why i got lock and they tell me that they don't know, it is no longer my problem is yours. But for my part I will no longer buy anything related to your company, in addition i will posting the information in different forums and reddit so that people know how badly they treat a client when the problem are from EA and not give a solution.
- EA_Darko
Hey @DiaBloFU for any account-related questions you will need to direct them to our live support team.
Darko@EA_Darko Classic of EA, when you have nothing to say you throw the problem to others that will not help.
- EA_Darko
Hey @DiaBloFU, AHQ is a global community focused on players helping players. As such we are unable to assist with account-based issues on AHQ.
I'm sorry that you were misinformed but if you have any questions about your case or account then you will need to speak with our live support.
Darko
