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gjorg1024's avatar
gjorg1024
5 years ago

Madden 22 series x EAPLAy trial not working

My trial will not start on Xbox series X. I have an active ea play membership, when I go to the store and search for madden. It gives me two options. Manage( you own this) or Free trial with EAPLAy. ...
console
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @gjorg1024, 

Apologies for the late reply on this. 

Are you still having any trouble installing the trial? If so, what happens if you try adding it through the Xbox website instead of on the console itself? Does it let you install it that way? 

  • gavitron12's avatar
    gavitron12
    5 years ago

    I am still having the same issue as OP.  I click Free Trial on the Microsoft store (on Series X) and it brings me to the EA Play screen with no other option.  Also Xbox website does have ANY option for a free trial.

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