Major difficulties with canceling Ea play subscribtion
Hello, about two days ago i purchased a one month subscribtion to your service, however i am HIGHLY DISSATSISFIED because i only made the purchase to be able to play Ea FC24, which does not launch for me. I have received no help despite making a community post and contacting EA directly. I made the decision to cancel my Ea play subscribtion as there is not a single reason in the world for me to continue paying for a service that does not work. HOWEVER i cannot even CANCEL a SUBSCRIBTION that i have PAYED FOR because your web site does not let me do that (even though i tried canceling it with three different methods). Is there a way to cancel it if the links given directly by EA that are supposed to bring me to a cancellation screen simply offer me to UPGRADE my subscription?
Hey there @youcancallmezel & @JitsLogics
If you're not able to cancel your membership by following these steps in your account settings, the live support team can work with you to manually cancel your membership and check your refund eligibility. You can contact live support for more assistance on getting this cancelled by reaching out from the help site here.
