Forum Discussion

ZezoHeakl12's avatar
ZezoHeakl12
Newcomer
7 days ago

Money back

I stopped the monthly renewal two months ago, but I was surprised that the subscription was automatically activated today at 12 o’clock without my permission. Please stop the subscription and get the money back. 
Email: (cm edit: email removed)

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi there,

    I'm sorry to hear you're having problems with your subscription. Please note that we're unable to make any changes to your account/subscription here at EA Forums. For assistance with that, please contact EA Help Support. 

    Let us know if you have any further questions,

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