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rorrus's avatar
1 year ago
Solved

Moved from Argentina to Brazil, cannot add my credit card to renew membership

I used to live in Argentina, I moved to Brazil, I have my bank account, income, credit cards, everything in Brazil now. I updated my location to Brazil, my membership of EA Pro Play expires Today....
  • EA_Universa's avatar
    EA_Universa
    1 year ago

    Hey @rorrus There might be regional restrictions causing this issue, such as EA Play Pro not being available in Brazil, for example. You may need to purchase a new subscription .

    If you need further assistance, I recommend reaching out to our live support team for help.

    https://help.ea.com/en/help/faq/using-ea-help/

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