My EA app doesn't detect that I have Xbox game pass after I link my account.
After I linked my Xbox account with the EA Account, the EA app/account doesn't detect that I have the XBOX GAME PASS. Please Help.
Forum Discussion
Hey @Fon777a,
Do you have regular Xbox Game Pass or Game Pass Ultimate?
As far as I know, you need Game Pass Ultimate to access EA Play on PC.
This article explains more:
https://help.ea.com/en/help/ea-play/ea-play-and-xbox-game-pass/
Hope this helps, let us know if you're still having issues.
Happy Holidays,
- iluminate
- @iluminatethesky No, I have Xbox Game Pass for PC, and as it says in the article, it includes EA Play for PC.
My bad, sorry about that, I assumed you were playing on Console and trying to access on PC.
Have you made sure that you connected the correct Account?
I would recommend reaching out to Support, as we do not have access to personal account information here. They will be able to look into your Account and see if there were any hiccups in the process.
https://help.ea.com/en/contact-us/
Let us know if you're able to get this resolved.
Thanks 🙂
- iluminate
EA_DarkoCommunity Manager
Did you get this sorted @Fon777a?
Generally if you have Game Pass Ultimate and EA Play is not showing in the app then it points to having multiple EA accounts and simply being logged into a secondary one.
DarkoNot really the app is just a mess
