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gameofgokalp's avatar
gameofgokalp
2 years ago

my xbox account is linked to ea and I have xbox game pass but I cant use EA Play

my xbox account is linked to ea and I have xbox game pass but I cant use EA Play
pc
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @gameofgokalp 

Can I ask which Xbox Game Pass plan is currently active on your account, is it Ultimate, PC or Console? I am trying to determine the platform you are playing on. 

Tell us what happens exactly when you try to launch games included with the EA Play membership.   

lexkusunoki's avatar
lexkusunoki
2 years ago

i have the same problem and its with game pass pc. When i click on install in the Xbox app, it redirects me to the game on ea play but over there even though i linked the xbox account to ea play it says i have to buy the game or purchase ea play.

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