Forum Discussion

moopoints's avatar
3 years ago

No EA Play games available to download on PS5

My EA and PSN accounts are linked but none of the EA Play games are not available to download on PS5. Any idea why that could be?

15 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Oh yeah, I can totally see how that would be confusing for sure. It does show this on the EA Play site itself. I sent that feedback over to the team to look at what changes can be made on that one.

  • moopoints's avatar
    moopoints
    3 years ago

    Wow, thanks for clarifying this. EA does not mention this at all on their payment / plans page. Feels pretty misleading to me. 

    Logging into my profile.ea.com I see the EA Play Pro subscription attached to my account. 

    I reached out to EA a few days ago but haven't heard back. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Gotcha, so EA Play Pro is only on PC. PS has just a basic EA Play sub. If it is asking you to purchase the sub, that Sony account is not entitled for an EA Play subscription.

    If you purchased the Pro version, that means you would have that sub on the EA App, not the console.

    If you log into profile.ea.com and check your subs, you can see what that EA account has. If you do not see that there, you would need to reach out to Sony to see what account has that sub tied to it.

  • moopoints's avatar
    moopoints
    3 years ago

    Hey there and thanks for checking in. No, this isn't resolved yet. I can't download any of the games yet. All games will have a button prompting me to subscribe to EA Play even though I'm already on the EA Play Pro plan. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @moopoints Hey, wanted to reach out and see if you were still having an issue with no games showing on the PS5.

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,404 PostsLatest Activity: 21 hours ago