Forum Discussion
15 Replies
- EA_Shepard3 years ago
Community Manager
Oh yeah, I can totally see how that would be confusing for sure. It does show this on the EA Play site itself. I sent that feedback over to the team to look at what changes can be made on that one.
Wow, thanks for clarifying this. EA does not mention this at all on their payment / plans page. Feels pretty misleading to me.
Logging into my profile.ea.com I see the EA Play Pro subscription attached to my account.
I reached out to EA a few days ago but haven't heard back.
- EA_Shepard3 years ago
Community Manager
Gotcha, so EA Play Pro is only on PC. PS has just a basic EA Play sub. If it is asking you to purchase the sub, that Sony account is not entitled for an EA Play subscription.
If you purchased the Pro version, that means you would have that sub on the EA App, not the console.
If you log into profile.ea.com and check your subs, you can see what that EA account has. If you do not see that there, you would need to reach out to Sony to see what account has that sub tied to it. Hey there and thanks for checking in. No, this isn't resolved yet. I can't download any of the games yet. All games will have a button prompting me to subscribe to EA Play even though I'm already on the EA Play Pro plan.
- EA_Shepard3 years ago
Community Manager
@moopoints Hey, wanted to reach out and see if you were still having an issue with no games showing on the PS5.
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