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ganaw08's avatar
ganaw08
Newcomer
3 days ago

No response to my fraud payment appeal – Case #222518958

Hello, I opened an appeal on Sept 14, 2025 regarding a payment issue with my EA subscription (Case ID: #222518958). I updated the case on Sept 17, but I have not received any reply yet. Here is my ...
purchase issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
19 hours ago

Hey there, I'm sorry to hear about your problem renewing the subscription. Please note that we're unable to assist with billing-related issues here in the EA Forums. For assistance with that, you will need to contact EA Help support. As you have already created a ticket, they should answer you within a couple of days. If you would like immediate assistance, I suggest that you contact them via chat. 

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