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ganaw08's avatar
ganaw08
Newcomer
4 months ago

No response to my fraud payment appeal – Case #222518958

Hello, I opened an appeal on Sept 14, 2025 regarding a payment issue with my EA subscription (Case ID: #222518958). I updated the case on Sept 17, but I have not received any reply yet. Here is my ...
purchase issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 months ago

Hey there, I'm sorry to hear about your problem renewing the subscription. Please note that we're unable to assist with billing-related issues here in the EA Forums. For assistance with that, you will need to contact EA Help support. As you have already created a ticket, they should answer you within a couple of days. If you would like immediate assistance, I suggest that you contact them via chat. 

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