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Day_404's avatar
Day_404
4 years ago
Solved

[Old Report] All EA games crashing shortly after start up on Steam

I recently bought EA Play on steam and once I tried playing a few of the listed games, they would crash shortly after start up. Plus it seems to have effected my EA games I bought before I got EA Pla...
pc
  • MontyMacGammon's avatar
    MontyMacGammon
    2 years ago

    I have X Box Game Pass and inside that Abo is also EA PLay...
    1. I installed Need For Speed Heat on Steam,
    2. Unlinked X Box and EA.
    3. Restarted the EA Launcher and started NFSH on Steam,
    4. It became a Steam linked Game.
    5. I linked X Box Game Pass with EA and all was good.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Day_404 are you seeing an error message of any kind when this occurs?

The more info we have the better we can help.


Darko

  • Day_404's avatar
    Day_404
    4 years ago

    I'm getting a DirectX Error stating: "The application's device failed due to badly formed commands sent by the application. This is an design time issue that should be investigated and fixed. Followed by my gpu info and a driver code. 

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      The error you are seeing @Day_404 is one relating to your GPU, the best thing to do is a clean install of your GPU drivers. 

       

      You also need to ensure that you:

      • Turn on vsync
      • Perform a clean boot before attemting to play the game
      • Ensure you have power supply capable of meeting the demands of your hardware while it is under heavy gaming load
      • Set all in game graphics settings to low in order to reduce the stress on your GPU.
      • Set the high performance preset in your GPU control panel, as opposed to the high quality preset.
      • Run your video card at stock speeds (memory and core). This is also important for players with factory overclocked cards. This will require some third party software such as EVGA Precision or MSI Afterburner etc.

      Darko

      • Day_404's avatar
        Day_404
        4 years ago

        I've done all you've listed out now the games just crash as soon as they launch, without any error codes. 

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