Forum Discussion

2 years ago

Solved

Payment Error

We had some trouble processing your request We encountered a temporary issue with your payment provider. Select a different payment method, or try again a little later. (ref. #57202) Getting this...

EA_cuervo
2 years ago
Hi there,

Are you trying to renew your membership through the EA app? If yes, please have a look at this article for further information on payment issues: Troubleshooting payment issues in the EA app

lagd1j90jsmx

2 years ago

subscription cannot be renewed, a service message is displayed:

We had some trouble processing your request We encountered a temporary issue with your payment provider. Select a different payment method, or try again a little later. (ref. #57202)

EA_Shepard

Community Manager

2 years ago

Hi @lagd1j90jsmx, This is where you would need to message support. They have a long list of payment errors and what they mean. Some are as simple as the wrong information, but some get more detailed like the bank denied it.