Solved
Payment issues PC
Hey I have a problem when i try to pay, for EA Play. When i type in my credit card information and pres pay, i whont registre my credit card. Its Say: We were unable to verify your credit o...
Hello @jonathanp1234
Let's run through the following steps to clear up this error:
- Use a different payment method
- Make sure your billing details in the EA app match the billing details for your card
- Remove and re-add your payment method from your account
- Make sure the location on your account matches your real location
If you still have issues once you've run through these steps, we'll need the live support team to investigate into this a bit further, as we don't have access to review your account details here on the forums. Live support can look into your account and see what's causing this transaction to get stuck, you can contact the team by submitting a help request on the site here.
