Problem for over a year with EA Play locking a game behind it. (That I Bought.)
I've brought this up in topics before. But this just takes the biscuit on how... annoying this has been. So. I pre-ordered Jedi Survivor with a DISCOUNT, from EA Play. Not adding the game from the Library of EA Play, I bought the game. Around a month or two later, the EA Play membership ended. Since then, the game had refused to play. I uninstalled, tried to reinstall, it refused. Posted on here, got responses that weren't helpful (Sorry.)
Today, I (on a test.) renewed my EA Play, just to see what it did for the game. Shock of all shocks, it started installing! EA Play has locked the game behind itself, despite the fact that all I did with EA Play was use a discount.
Hey there,
It seems that someone will need to take a look at your account to review this for you. Once your EA Play expires, if you get locked out of your game once again, please contact EA Help Support as they should be able to check your account and help you with that.