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NotTryingAnymor's avatar
4 years ago
Solved

Purchase of EA Play through steam error

  1. When attempting to purchase a monthly subscription for ea play trough steam, I wait 24 hours and receive a message that there has been an error.

6 years ago I changed my Steam to Russia, in order to get fairer prices as an average wage in my currency equals about 500~600€ and its impossible to purchase anything without going bankrupt. However with the current situation I  the world many developers have made restrictions for the Russians users and I was wondering if it's possible this is what restricts me from getting EA Play. I have sold most of my steam inventory and currently amount to 100 € in the wallet and would like to use it on said service. Any information is appreciated!

  • Hey @NotTryingAnymore if you do not live in a country and set your location to there to get cheaper prices then this is actually a breach of the Steam terms of service.


    If you are having issues with making purchases through Steam then you will need to speak with their support. 

    Darko

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @NotTryingAnymore if you do not live in a country and set your location to there to get cheaper prices then this is actually a breach of the Steam terms of service.


    If you are having issues with making purchases through Steam then you will need to speak with their support. 

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @NotTryingAnymore it is also a breach of the Steam TOS that you would have agreed to when creating your account: https://store.steampowered.com/subscriber_agreement

    You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to order or purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

    I just want you to be aware of this as it can result in your account being banned by Steam.

    Darko

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