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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: After canceling my membership to ea play

Hey @Minkonsol

If you purchase a game you would still be able to play it after your EA Play membership expires. You won't lose access to games you own outright. 

/Kent

18 Replies

  • If i get a free game with ea play such as pvz garden warfare 2 would i lose it after the subscription is over since i technically own it

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @mrfluffy2004 

    If you're playing a game that's included with your EA Play membership, you would no longer be able to play it once the membership has ended. You'll only have access to those games while your EA Play membership is active. You would have to purchase the game and add it to your account if you wanted to keep playing it without EA Play. 

    /Kent

  • im confused. if i buy 1 month of ea play. then i dwonload a game from the play list for example jedi knight fallen order. and i play the game. when my ea subscription ends if i try to open the game what would happen? 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @adijani2002 if you try to play a game after your membership is over then you will not be able to play the game unless you purchase it.


    Darko 

  • I'm not able to play a game I bought while I had ea play (Battlefield 4).  If I try to launch it I'm told to renew EA play or buy the game, and when I click buy it says it's already purchased.  Reinstalling the game works at first, but soon after it asks me to renew EA play again.  Any suggestions?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @homewmt10

    When you've got the chance I'd recommend getting in touch with the EA Help team so they can take a look at your account. 

    For more information on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if that works better for you. 

  • Hello i feel like you've answered this already but i'd appreciate clarification. I bought EA Play 1 month for in game currency for another game so i have the membership, i want to PRE-ORDER Battlefield 2042 and its only purchase option is with the discount from EA Play. If i process the purchase and don't renew the subscription will i still be able to open and play the game? I did this for Jedi: Fallen Order when it was released and when my subscription ended i no longer had access to that game which I also paid for with the EA Play discount. Please let me know as I dont want to continuously pay for it just to play especially since i'm getting the biggest bundle available 150$+. I am on PlayStation.

    Thank you in advance!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @KraziKamiKazi11 you will have full access to any game you purchase even after your membership ends.

    I'd recommend speaking with PSN support in relation to the issue with you previously purchased games not working.

    Darko

  • Hey Darko thank you lots for the quick response i'll make the purchase now and speak to PlayStation.

    Thank you again for the quick response very much appreciated !!

  • If I bought a game with ea access trial for 1 month. Do I have to wait for the contract to end to buy the full game from playstation 4.

  • Good morning, I have a question. My friend pays for EA membership but wants to cancel and just buy sims 4 as its on sale, can she just cancel and buy straight away? Thank you. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @jzed1990

    Do you know if your friend is playing on PC, or is she using a console? Can you let me know which platform she's playing on? 

  • Is that supposed to work like this? I didn't have money on my bank till yesterday and my membership was terminated. I re-activated it today but now I can't install FIFA at all...

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