Re: Cannot see my gamertag in connections tab

Hey @mata6161 you can't link multiple Gamertags to the same account.

You can only have one in the lifetime.

Darko 

I am not trying to link multiple accounts at the same time, i say that i cannot see my gamertag when i link my ea account. When i press manage EA link as shown in the attached figure, it directs me to the ea help page. How can i see the linked ea account to my xbox account then?

When i try to login ea play app through my xbox account that i try to link, it says an account already exist as shown in the attached figure. When i continue the process, it does not link my xbox account and ea account. This already existing account is already my xbox account that i try to link

Also when i try to download an ea game through xbox app, it asks me login ea app and when i try to login i get this error. I resetted my ea account password but the problem still exist.

{"error":"Internal server error","error_description":null,"error_code":null,"code":107019}

There ios no need to post multiple times in a row @mata6161.

Have you spoken with our live support team to see what they can see?

Dakro 

I tried but i could not find live chat or live support. How can i get live support?

Hey @mata6161 you can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat

Darko

Great to hear that @mata6161.

Darko