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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Re: EA Play, F1 2021 PS5: Full game turned into Trial, cant play, cant dowload.

Hey all, can you check your console and see if the full game is showing up for you now.

Accepting as solution for visibility.


Darko

20 Replies

  • @EA_Darko F1 2021 is fixed now but Mass Effect Legendary Edition, Madden 22 and It Takes Two are not fixed. These 3 games is showing 10 percent discount but must included in EA Play. Please fix that 3 games too.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @4Beyaz-Fil great to hear that F2 2021 is fixed, there have not been reports of issues with the other games.


    Darko

  • @EA_Darko I am EA Play member on PS5 in Turkey and i am reporting these 3 games that i mentioned my last post have the issues as F1 2021 had before. Please fix them too.
  • I confrim that there is issue with these game too, i just dont bother for now

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    We will pass the feedback on to the team, going forward if seeing issues with more than one game it is bet to let us know.

    Darko 

  • Thank you for fixing Formula 1, i also can confirm the same problems with other games as they mentioned. 

  • erykymc's avatar
    erykymc
    4 years ago

    Hey @EA_Darko I have still the problem tho. I am an ea play member but still game is opening with trial mode. What should i do?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    We have passed this on to the team, once we have an update I will let you all know.


    Darko 

  • @EA_Darko I still have the problem,i have an EA Play subscription and the F1 2021 game is in trial mode, and it asks me to buy the full game.

    Please your help is needed and appreciated my man.

  • BScott3428's avatar
    BScott3428
    4 years ago
    @nottherealac9 I resolved the issue by deleting the trial and then downloading the full game. The download option was available after I deleted the trial.
  • @BScott3428 I uninstalled it and re downloaded it multiple times but still the same problem.

    Can you please tell me what you did exactly so i can try again.

  • @EA_Darko of course i will try it, but first i want to know the details because i did uninstall the game and install it again but it still stuck in trial mode.

  • BScott3428's avatar
    BScott3428
    4 years ago

    So I think the trick was downloading the PlayStation app and initiating the download and installation from there. No clue why that is necessary but I read some other posts on this forum and someone had to do that for other games. I’m playing the full version now.

  • Any updates @EA_Darko ? I specificallly got eaplay for f1 and it’s stuck on the trial. Even with the Ps app install. Please help 

  • Tenho o mesmo problema com o F1 23 e o tecnico disse que teria que resolver o problema com a EA

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