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AngrySquid270's avatar
AngrySquid270
3 years ago

Re: Game Pass

The XSX can play both versions of the game.

Just because you have played BF2042 on the XSX does not mean you own the XSX version.

Here is what I believe probably happened.

-You originally bought the XBone version and played it on your XBone.

-You got an XSX

-You installed the XBOne version on your XSX.

-You uninstalled BF2042 from your XSX

-You got XGPU (which grants you 10hr of free access to the XSX version)

-XGPU allowed you to install the XSX version of BF2042 (which you didn't own).

-Your 10hr trial for the XSX version has expired.  You now have BF2042 XSX installed, but unable to play it.

Solution: Search the store for the Xbox One version and try installing that.

4 Replies

  • MoeGunnzz219's avatar
    MoeGunnzz219
    New Vanguard
    3 years ago

    Ok so i unistalled and reinstalled the correct version on my series s. it still prompts me to buy the ultimate pass, then i get an error stating that I dont have access to multiplayer feature. I need someone from EA to help me

  • ElliotLH's avatar
    ElliotLH
    Hero+
    3 years ago
    @MoeGunnzz219 I think you'd actually need to contact Xbox support for this one. You could try EA Help as well though of course.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @MoeGunnzz219 are you sharing Game Pass or Gold across more than one account on the system?

    If you check your privacy settings on the Xbox are they set to adult, if they are can you toggle them back and forth.


    Darko

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