Forum Discussion

AvengerRanger's avatar
AvengerRanger
Seasoned Veteran
4 years ago

Re: How can i cancel EA Play Membership?

@koomanhihi Canceling your EA Play membership is quick and easy. From the nav bar select EA Play > Manage My Membership. Just click the “Cancel my membership” link at the bottom to get started. No fuss, no muss. You can cancel from either the Origin client or Origin.com.

6 Replies

  • cejarrel's avatar
    cejarrel
    4 years ago
    @AvengerRanger Sorry but that’s not true! I have tried for several months to cancel. They are very misleading and when you click on cancel membership it doesn’t do a dang thing or go anywhere!
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @cejarrel what is happening after you cancel membership?


    I have not seen reports that there is an issue with canceling?


    Darko 

  • @EA_Darko Nothing happens!!!! It goes no where it doesn’t confirm you have canceled either. I have sent messages both to EA and Global payments. NO ANSWERS BACK EITHER.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @cejarrel I just tested it there and it is working as it should for me.

    For issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 3 days ago
3,655 Posts