Re: I would like to apply for a refund.

I tried to use the email function multiple times in EA HELP more than a decade ago, and each time it was successfully created, my case list only shows cases created several years ago, and none of the recently created cases are displayed.". "And the email case I created on March 17th has not received any email responses up to now. I have also confirmed the spam and harassment emails in my mailbox.". There is really no response. In short, it's not normal for my case list to only display cases created a few years ago. "Every time I submit an email to EA HELP, I will always show me that a case has been created and give me a case number. However, after clicking on my case, I will find that there is no such case in the list..