Forum Discussion

Rising Newcomer

9 months ago

Refund for cancelled EA Play within 14 days

I cancelled my membership the day the payment came out, without using anything on Play. Not needed at the minute purely as can't really afford the luxury right now. It says that within 14 days you ca...

EA_Solaire

Community Manager

9 months ago

Hey there Octi26

We'll need live support to review your billing details and check your refund eligibility- here on the forums we aren't able to access your account information to take a look.

Please submit a help request on the site here to speak with live support on this.