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RazVanN193's avatar
RazVanN193
3 years ago

refund for ea play

I recently subscribed for 1 month and went on vacation just to randomly see that my money dissapeared. I checked my email, not even one about the fact that my money was taken (e.g. order report ????)...
pc
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

@RazVanN193 Here is all the info on how to request a refund on any purchases made through your EA account. If you are not able to process that refund through these steps, you will need to contact live support so that they can take a look at the account.

You can contact our live support at help.ea.com. To request a chat or open a case through email:

  • Select the EA App
  • Select one of the account issues like I cannot log in
  • You may get a pop-up that says login and get faster help
  • Select Continue without logging in
  • This should give you the chat/email option

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