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BrunoKNG's avatar
BrunoKNG
2 years ago
Solved

[RESOLVED] Why Are Some Games No Longer Included in EA Play for PlayStation?

Long story short, I bought 1 month of EA Play and some games that should be in the service are not. For example Dead Space, Wild Hearts, Mass Effect Trilogy and others, only giving me a 10% discount ...
console
  • EA_Leeuw's avatar
    EA_Leeuw
    9 months ago
    RESOLVED - Post Marked as Solution for Visibility

    Hi everyone,

    We've received news that the issue has been RESOLVED yet again. However, if you're still running into the issue, please provide the following details:

    To help the teams in their investigation, could you please share the following:

    • Where are you from? (which country)

    • What games do you see are not included in the EA Play Play List for PlayStation but are advertised on your regional site?

    • Since when have you been experiencing this issue?

    Thanks!

    Previous accepted res.

Asim25th's avatar
Asim25th
12 months ago

I would like to report an issue with getting a game from The Play List in PlayStation Store with EA Play subscription.

It has become impossible to add to library and download multiple games with EA Play subscription in the PS Store. This problem is relevant in the European regions of PS Store (SIEE).

List of games that can no longer be downloaded with EA Play subscription:
• EA SPORTS™ PGA TOUR™ (PS5)
• Madden NFL 24 (PS4, PS5)
• F1® 23 (PS4, PS5)
• Super Mega Baseball™ 4 Standard Edition (PS4, PS5)
• WILD HEARTS™ Standard Edition (PS5)
• Dead Space (PS5)
• Need for Speed™ Unbound (PS5)
• Mass Effect™ Legendary Edition (PS4)
• It Takes Two PS4™ & PS5™ (PS4, PS5)
• STAR WARS Jedi: Fallen Order™ (PS4, PS5)
• Anthem™ (PS4)

EA Play games always have «Included with EA Play» words. But these 11 games no longer have them, you can only see the price - https://store.playstation.com/en-tr/category/74d4e266-5c64-4c61-a7e3-1b6e78f643e6/

For example, Dead Space can be downloaded with EA Play subscription in American PS Store - https://store.playstation.com/en-us/product/UP0006-PPSA03845_00-BEYONDPS5GAME000

But it can't be downloaded in European PS Store because it hasn't «Included with EA Play» badge, only price - https://store.playstation.com/en-tr/product/EP0006-PPSA03846_00-BEYONDPS5GAME000

I really hope you fix this problem as soon as possible!

junglebassman's avatar
junglebassman
12 months ago

Have you tried going into your https://myaccount.ea.com/ account and changing the "regional settings"  Poss changing it to USA there might allow you to download?

worth a go?

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