Hello, I just got the EA play subscription, I am from Pakistan, stated amount was PKR 1,999/- but I got billed for PKR 4,733/- can someone explain why? and how do I get a refund? Thanks.
Community ManagerThere is a key issue here which I don't think anyone has addressed yet. This is also linked to other posts on same topic i.e. a) People getting their cards declined or b) Being charged more
The problem is that when trying to purchase subscription, EA Play gives the price as Rs. However, what most pakistani people do not realise is this is Indian Ruppes (INR) rather than pakistani ruppees (PKR) so either people are getting their transactions declined (which they don't realise is due to insufficient funds) or people think they are charged more because INR is 3.5 times of pakistani rupee (at the time of writing this message).
EA doesnt seem to detect pakistani IPs to detect and offer PKR (Pakistani Rupee) pricing. The only reason I found out is I used an international card which sent me a notification that I am paying in "INR" rather than "PKR"
EA should fix this asap.
See my detailed response below. YOu just saw the transaction says Rs. However it is actually Indian Rupees (INR) not Pakistani Rupees (PKR). Indian rupee is around 3.5 times of PKR at this time
wow, even after 3 years they didn't fix this. no wonder why people hate ea scummy business practices lol.
Community ManagerHey there,
Since this thread is more than a year old, it will be closed to stop it from getting necro'd.
If you have the same or a similar issue or just want to talk about the same topic, please create a new thread.
Thank you.
