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Capt_Aresdin's avatar
Capt_Aresdin
Newcomer
5 days ago
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unauthorized charge

I was charged for an annual EA Play subscription renewal that I did not authorize. The payment was made using and old credit card even though i removed the card along time ago, and I did not authoriz...
  • EA_cuervo's avatar
    3 days ago

    Hey there, we’re not able to check refund status, subscription details, or payment information through the forums.

    If the 3–4 day timeframe you were given has already passed and you still haven’t received the refund or seen the subscription status update, please contact EA Help again so they can review the case and confirm what’s happening.

    They’ll also be able to clarify any questions you have about the refund or cancellation:
    https://help.ea.com/

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