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BOARD_MY_OCTRAI's avatar
4 years ago
Solved

what is ea support phone number?

So I have been trying to contact EA for help all morning. It says that their phone hours are "8am - 11pm UTC from monday to saturday" which is 3am - 6pm my time.

However, it is 10am right now (i tried all day yesterday and then this morning) and there is no way for me to contact them? It just displays that message but no phone number? I tried to live chat only to be told that there is "no phone number" which I don't think is true.

What is the phone number for ea support? I 'requested a call' like it said as well and it said they would call me in 0 minutes which was 20 hours ago.

  • Hey @BOARD_MY_OCTRAIN, for issues such as this you will need to speak with one of our support advisers who will be able to advise you further. 

     

    You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

     

    Darko

16 Replies

  • I have the same issue…I cannot get the chat to work and no EA Afvisor has contacted me via email or otherwise.  I’m trying to get 99OVR transferable players I bought in MUT 24 which are nowhere to be found in my binder despite EA claiming that those players would transfer to Madden 25.  I also discovered that I’ve opened about 4,000 packs over past 3 yrs and never got a single loyalty reward.  This is insanity—how can your customers be loyal when you falsely represent you’re going to transfer players and give them loyalty rewards—only to not do those things after take your customer's $.  Then, as a real F U to your loyal customers, EA creates and endless gauntlet for Customer Service that is clearly designed to frustrate and fatigue them until the customer just gives up and goes away.  Coach Madden would NOT want his name strapped

    to a company like EA…it’s really sad after playing this game for well over 30 yrs I’m ready to walk away 

  • Yall are no help on dis , someone banned yu say contact ea nd they don’t answer either

  • The same thing is happening with me. I have contacted EA 7 times, writing to them and getting generic responses. I have sent them all details which they asked for but there is still no one helping. I described my problem and even attached images responding to every mail.

    i have made a post and am even writing here! There is nothing more I can do. The game is taking thousands of my coins for no reason and EA is in no way helping me recover it. I will never buy from them again until this is sorted. 

  • The ai is horrible especially for good teams when you can only play as one person and they made the Ravens a 87 overall really EA also wanna say the game is horrible do not recommend I'd rather eat dog food then play that again horrible experience didnt know alot of controls which is kinda on me but no tutorial really EA do better.

  • The ai is horrible especially for good teams when you can only play as one person.

    and they made the Ravens a 87 overall really EA also wanna say the game is horrible do not recommend I'd rather eat dog food then play that again horrible experience.

    didnt know alot of controls which is kinda on me but no tutorial really EA do better.

    Im disappointed EA for being the best sports game maker im really disappointed 

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