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4q9tnaw50yj9's avatar
3 years ago

Wrong price on ea suscribe ps5

Hi, whay your showing price for 12 months suscribe then when i try to buy its showing another price ? 

8 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @4q9tnaw50yj9,

    I tried to repro this price error, but for me, it shows the correct price on both pages. 

    Could you please share the website link where you found this incorrect information?

    Thanks.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @4q9tnaw50yj9, totally get where you're coming from, but that's not exactly what I had in mind. 😄 Could you let me know where this error pops up? Is it on the PS app or a particular website? I'm trying to pin down the exact spot. Checking the EA Play membership via the PSN store in the Turkish region, it's showing the right price on my end.
  • From ps app its openning page (in app) for suscribe in payment page price is changing 

  • EA what are you saying? 

    For the sake of fairness, you should provide the listed price for customers? .

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @4q9tnaw50yj9,

    Since I have not been able to see the same error from our side, I have passed it on to the teams to look into it further.

    Thanks.

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