Community ManagerHey @ramsesmindwalker for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product EA app
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat
Darko
Thank you for your response. Someone finally reached out to to set up a chat and my issue was resolved. Somehow, an Xbox account got linked to my EA account and the Xbox account was disabled or deleted. I have only 1 Xbox and 1 EA account so I am unsure what this was. (Suspect is my child, though) They were able to unlink the account and I was able to link my actual account, so all is now well.
Thank you
Community ManagerGlad to hear that you got it sorted @ramsesmindwalker.
Darko
