Forum Discussion

Not applicable

5 years ago

Solved

Xbox Game Pass

Hello! I've already downloaded EA Play Desktop and linked both Xbox and EA accounts, but whenever I try to download a game from Xbox Game Pass on PC, it pops up a message saying that I need to instal...

EA_Blueberry
5 years ago
@waziiiiiiiiii

Can you try adjusting the UAC settings on your PC to a less restrictive setting to see if that helps?

We've also seen others get around this by deleting and re-installing EA Desktop.

waziiiiiiiiii

Not applicable

5 years ago

I click 'Install' from the Xbox App, the EA Desktop prompt appears to 'INSTALL EA DESKTOP" (which I have installed), click that and get: "Could not download EA Desktop". , i tried to install on site ,but xbox appdoesnt recognize the EA desktop game app

EA_Blueberry
Community Manager
5 years ago
@waziiiiiiiiii

Can you try adjusting the UAC settings on your PC to a less restrictive setting to see if that helps?

We've also seen others get around this by deleting and re-installing EA Desktop.