Xbox Gamepass PC linked to a random EA play account
When EA play was added to gamepass for pc and I linked to it, instead of linking to my existing account it created a new random one.
I do not know the email address or password of the new account, I'm automatically logged into it when I open the EA Play app through the Xbox app. All I have is the username.
Other threads I've seen said they solved it by logging into EA with their Xbox credentials and unlinking Live from the random account, but I don't see how to do that. The email used for this account is the same as the email used for my Microsoft account, and it is not the one that's attached to the new random account. Thanks.
This also happened a few months ago, it just never bothered me due to exclusively playing single player games. But now with MP I can't do cross platform games with my friends because this account isn't attached to my gamertag.
Hey @McGrinch27 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko