Forum Discussion
Hi there. Which platform are you on and what country are you in? Thanks!
- AnarchyAliGaming2 days agoNew Rookie
Hi aijo it seems a lot of people are having this issue at the moment i am on pc/steam and in the uk. I redeemed my code and even tried to get another but to no avil. it still not showing in peoples library. this is something that requires urgent investigation and solution,
- 6ujujhujhhy2 days agoRising Novice
same
- Darth-Ravan82 days agoNew Novice
Hi i am also having the same issue and I mailed the steam support.
- GanserMcGooser2 days agoSeasoned Newcomer
Same here, EA APP PC NA
- DSavo24s2 days agoNew Novice
Ps5 United Kingdom
- SintJansMolenbek2 days agoRising Newcomer
Pc and France
- NaTha_3L_71 day agoNewcomer
pc and france ?
- speeedy0071 day agoSeasoned Newcomer
Hi, I've redeemed the code on the playstation 5. It shows up on my purchase history but there isn't a gaem for me to play in the library and it didn't download anything when redeeming either.
- EA_Aljo1 day ago
Community Manager
Try clicking on the link in your purchase history to see if that takes you to the game.
- NWG_13thPaladin1 day agoRising Novice
THis did it for me. I found it in there, had to click it and download then install.
- speeedy0071 day agoSeasoned Newcomer
Hi
I've redeemed the code on the playstation 5. It shows up on my purchase history but there isn't a game for me to play in the library and it didn't download anything when redeeming either.