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1kyannn's avatar
1kyannn
Seasoned Newcomer
2 months ago

Re: EA SPORTS FC™ Play test survey code

Hi everyone,

I participated in the EA SPORTS FC Pre Alpha Playtest and successfully completed the survey on November 8th.

The instructions stated that a game code would be sent within 10 days of survey completion. It has now been over 10 days, and I have not received the code via email, 

Details:

  • Playtest: EA SPORTS FC Pre Alpha
  • Survey Completed: Nov 8th
  • Platform: PlayStation 5
  • Issue: Missing game code reward (FC 26 PS5)

I have a screenshot of the "Thank You" confirmation screen from the survey

Could a Community Manager please advise on the status of these codes or if there is a delay with this specific wave?

9 Replies

  • azzaea's avatar
    azzaea
    Rising Rookie
    2 months ago

    They emailed me and said max December 3rd

  • tsimikasnob's avatar
    tsimikasnob
    Rising Novice
    2 months ago

    Same for me mate ea need to make a statement and not leave the community confused because nobody has it yet 

  • carlosafonsopt's avatar
    carlosafonsopt
    Seasoned Traveler
    2 months ago

    Same issue here....

    Too bad EA supporters are still silent about this issue. 
    If this has to do with any problem with the third party company who provided the survey, they should at least give us any feedback. 

  • Mysticalngl's avatar
    Mysticalngl
    Seasoned Newcomer
    2 months ago

    I've got the exact same thing and I did it at like 10am on the 8th November

  • mwarren1990's avatar
    mwarren1990
    Rising Novice
    2 months ago

    I had the same issue and I couldnt use my product key either.

  • carlosafonsopt's avatar
    carlosafonsopt
    Seasoned Traveler
    2 months ago

    Amazing to see the growing number of playtester in this same situation and the duration of the SILENCE from EA Support about this issue.

  • Beetator's avatar
    Beetator
    Seasoned Novice
    2 months ago

    Yeah everyone is on the same situation. Would be nice to hear anything from EA regarding this...

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