Forum Discussion

RVladimiro's avatar
3 years ago

Disconnects and lost progress

Product: F1 23
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox One S
Summarize your bug Every other event in F1 World finishes with a message that cannot connect to online services and I lose the progress of that event. On top of this, the message keeps popping up until I restart the game. There is no issue with the network (all other devices connected are working with no issues) or the console (all other games and apps are communicating with no errors). This is very frustrating because I purchased the Champions Edition to play the game earlier and I feel I'm fighting the game just to keep up with these disconnects.
What is your 16 digit Report Code? BEGV-VHGM-GBAV-GCJG
Can you please provide the name of your current internet service provider? Vodafone
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Play single-player series in F1 World.
What happens when the bug occurs? I lose connection to the servers and progress in the game.
What do you expect to see? The game maintains the connection to the servers and not losing progress even if it loses that connection.

   

5 Replies

  • I'm having something similar happen. If I'm in the middle of something and I pause while the game is running, if I come back after the time where the Xbox starts putting up it's screen tidbits/screensaver, the game cannot communicate with online services. 

  • Can add me to that list. After most online events in F1 World I will receive the error - on the plus side my progress doesn't seem to be lost, i still receive the XP and any rewards most times but certain targets / goals may not register ie ''play 5 multiplayer grand pri races via a random track selection'', which took about 10 attempts to finally complete it. Ranked races is the same also, with rewards being given but not always registering as completed.

    I initially wasn't progressing as a result but this seems improved. 

  • RVladimiro's avatar
    RVladimiro
    3 years ago
    @ArcadeGame18 for ranked races it's bad but if you want to do Braking Point 2 in the meantime, disconnect the wheel and play with the controller. I know it's not a proper solution and that it sounds weird but it works like a charm for my wheel (G923) and at least you can do something in-game until we have some news since Braking Point 2 and F1 World Series are kinda easy to beat. At least you get the XP...
  • sometimes the sound goes dead until you restart the game however once it came back after but never since then has come back until restart of game

    sometimes if idle for a few minutes the pedals go idle and dont return until reconnection

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