Forum Discussion

yeshengdexiaoma's avatar
yeshengdexiaoma
2 months ago

Always showing "communicating with online service"

After entering the game, it always shows "communicating with online service" without any error. I've reinstall the game and reset my internet settings, but it didn't work. I'm sure my network is work...
SteveJackson's avatar
SteveJackson
Hero (Retired)
2 months ago
@yeshengdexiaomai wrote:

This is the files you recommand to upload 😞

You do not meet minimum requirements to run the game. End of.

yeshengdexiaoma's avatar
yeshengdexiaoma
2 months ago
@SteveJackson no, I've played the game for months. It works well. I just got this network issue after the newest update.
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 months ago
    @yeshengdexiaomai wrote:
    @SteveJacksonno, I've played the game for months. It works well. I just got this network issue after the newest update.

    No. The actual file you uploaded says you don't meet spec. dxdiag?

    • yeshengdexiaoma's avatar
      yeshengdexiaoma
      2 months ago
      @SteveJackson the files I shared actually confirm that my device meets the DirectX 12 requirements (i9-13900H, RTX 4060, Windows 11). The issue I'm experiencing is related to network connectivity after the latest update, not hardware compatibility.
      • SteveJackson's avatar
        SteveJackson
        Hero (Retired)
        2 months ago
        @yeshengdexiaomai wrote:
        @SteveJacksonthe files I shared actually confirm that my device meets the DirectX 12 requirements (i9-13900H, RTX 4060, Windows 11). The issue I'm experiencing is related to network connectivity after the latest update, not hardware compatibility.

        Well, the game doesn’t think so, so I would work on that. 

        Gen 13/14 are broken. Update.

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