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mcmahonmitch's avatar
2 years ago

Bought F1 24 standard edition on EA app, and the Champions add-on. Won't Launch

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug I purchased the F1 24 Standard Edition and the Champion's Edition add-on at the same time, expecting it to automatically convert my F1 into the Champions edition to allow me early access. However, the EA App shows my edition as Standard and does not let me launch/download, stating the game releases 5/31. Why would I purchase this add-on if it does not give me early access?
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model.
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Trying to launch Standard Edition F1 with the Champion's Add-on installed
What happens when the bug occurs? It says I only own the Standard edition and cannot play until 5/31
What do you expect to see? I expect it to recognize my add-on Champion's edition and let me play early access

Cannot launch the game.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @mcmahonmitch 

    You should be able to play later today when the game is released.

    The upgrade is for the pitcoins and content shown in your image.

    Thanks.

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