Forum Discussion
EA_cuervo
Community Manager
2 months agoAre you unable to start a chat because the option to contact someone via chat does not appear, or it appears, but when you click, the chat doesn't start?
7g25pijvkdf1
2 months agoNew Novice
It actually doesn't appears
- EA_cuervo2 months ago
Community Manager
Can you please confirm which subject you are selecting when trying to contact support? Usually, if you select "Update EA account", you will get the option to contact via chat.
- 7g25pijvkdf12 months agoNew Novice
I have only your ea help support options to register a complaint and the chat is not showing. I have tried and searched the website many times
- EA_cuervo2 months ago
Community Manager
Can you please share a screenshot of the topics you're selecting when trying to start a chat?
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