Forum Discussion

New Novice

2 months ago

Can't login to my own ea account

Actually I own the game f1 24 in the steam with the email [edit: email address removed] but when I tried to login the ea it told it has already linked in with other account that I don't know which me...

anticheat

technical issues

EA_cuervo

Community Manager

2 months ago

Are you unable to start a chat because the option to contact someone via chat does not appear, or it appears, but when you click, the chat doesn't start?

7g25pijvkdf1

New Novice

2 months ago

It actually doesn't appears

EA_cuervo
Community Manager
2 months ago
Can you please confirm which subject you are selecting when trying to contact support? Usually, if you select "Update EA account", you will get the option to contact via chat.
- 7g25pijvkdf1
  New Novice
  2 months ago
  I have only your ea help support options to register a complaint and the chat is not showing. I have tried and searched the website many times
  - EA_cuervo
    Community Manager
    2 months ago
    Can you please share a screenshot of the topics you're selecting when trying to start a chat?