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LCAMluis's avatar
LCAMluis
12 months ago
Solved

EA app - Can't Open F1 24

"The splash screen which can be described as the F1 logo on a black background appears for ~1 sec, after which it disappears. After another ~1 second, the EA APP comes back into foreground. The game ...
EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
11 months ago
@ppparkinson9 wrote:

So after all that it was Bitfender. I'm an idiot. But in case it hslps anyone create exceptions for F124.exe for the various protection programs in Bitdefender and it might work.

Thank you very much for messaging your workaround. I'm going to edit my message on the first page and add yours with the others.

Hopefully, this helps players with the same issue.

-Groguet

ovni_007's avatar
ovni_007
11 months ago

I was having a different problem and finally got the game to launch. I was getting the error where it said that the game could not be activated on my computer (screenshot attached) . I did a whole lot of things and don't know which one fix it since i didn't do them one at a time. Below are the steps i took to get it working: 

*I had the game installed on a different drive other than the C:\, so i uninstalled it.

*Re-installed the game on the root of the C:/.

*deleted all the EA related folders with the exception of the one that had the EA app files to run.

  - C:\Program Files\EA

  - C:\Program Files\EA Games

  - If there are any EA folders in C:\Program Files (x86), delete them.

  - C:\ProgramData\EA Desktop

  - C:\ProgramData\eaanticheat

  - C:\ProgramData\Electronic Arts

  -C:\ProgramData\Origin

* Re-started my computer

*  Installed the original origin app from here:  https://download.dm.origin.com/origin/live/OriginSetup.exe

* logged in and it detected i had the EA App installed, i chose to update the app, it automatically un-installed the origin app and launched the ea app 

* i clicked the play button on the f1 24 game, got the splash screen, asked me if i wanted to play vr or non vr version, it successfully opened the game.

that is what got me to be able to play the game on the error from the screenshot, may work for others.

About F1® 24 Technical Issues

Having issues with a crash, freeze or error? Join the F1® 24 community to discuss troubleshooting.1,622 PostsLatest Activity: 11 months ago