Forum Discussion

BLSmith2112's avatar
BLSmith2112
11 months ago

Error anticheat (7) (2)

Have this exact same error, did everything in this thread. Nothing worked. This game doesn't launch at all. 
damothegray's avatar
damothegray
New Rookie
11 months ago

Clean install and same issue, whats the next step?

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
11 months ago

Thanks, everyone, for sharing the steps you've tried so far. 

Could you please share with us the following information: 


DxDiag: How to gather information on your PC using DxDiag
Report Code: Instructions on this thread

Hardware settings XMLs: 

  • user > documents > my games > F1 24 > hardwaresettings
  • right-click the game in Steam > Manage > Browse local files > F1_24.exe.[number].running (please, rename this last file as .txt to be able to upload it)
  • damothegray's avatar
    damothegray
    New Rookie
    11 months ago

    Please find attached the request files. Also please note this is the same error on Fc24 so I don't think its specific to the F1 game only to ea anti cheat. I wasn't alloud upload the xml

    Here is the first file hardware_settings_config

    <?xml version="1.0" encoding="UTF-8" ?>
    <hardware_settings_config applyOOTB="false">
    <cpu name="AMD Ryzen 7 3800X 8-Core Processor" processors="12" processorStride="1" processorBinding="1" />
    <graphics_card deviceId="0x1E81">
    <resolution width="2560" height="1080" displayMode="1" vsync="false" vsyncInterval="auto" frameRateLimiterEnabled="false" frameRateLimiterValue="120">
    <refreshRate numerator="144001" denominator="1000" />
    <windowPosition x="0" y="0" />
    <outputMonitor index="1" />
    <aspectRatio auto="true" width="0" height="0" />
    <hdr mode="0" peakNits="1000" />
    </resolution>
    </graphics_card>
    <motion>
    <dbox enabled="true" />
    <udp enabled="false" broadcast="false" ip="127.0.0.1" port="20777" sendRate="20" format="2024" yourTelemetry="restricted" onlineNames="off" />
    </motion>
    <antialiasing taa="false" cas="1" dlss="true" fsr3="0" xess="false" />
    <aa_quality value="0" />
    <aa_sharpness value="0.500000" />
    <frame_gen mode="0" />
    <dynamicresolution_enabled value="false" />
    <dynamicresolution_target_fps value="0" />
    <dynamicresolution_profile deltaDown="0.05" percentageDown="0.95" deltaUp="0.01" percentageUp="0.9" alpha="0.95" />
    <dynamicresolution_min_scale value="0.5" />
    <ssao enabled="true" algorithm="2" />
    <ssrt enabled="true" quality="4" />
    <texture_streaming sizeInMiB="2048" texelDensityBias="0.0" concurrentTextureSwaps="1" />
    <led_display fanatecNativeSupport="true" sliProNativeSupport="false" sliProForceBrightness="127" wootingRGBEnabled="false" />
    <anisotropic_filter level="16" />
    <lighting quality="3" volumetricFog="true" volumetricFogMapWidth="1920" volumetricFogMapHeight="1080" />
    <postprocess motionBlur="true" godRays="true" depthOfField="true" lensStreak="true" lensFlare="true" bloom="true" motionBlurV2="true" />
    <shadows enabled="true" skyShadowMapSize="2048" skyShadowCascadeCount="4" skyShadowLowLod="false" worldShadowMapSize="4096" skyShadowMap32Bits="true" nightShadowMapSize="4096" nightShadowCharacterCast="true" nightShadowSourceCount="4" sampling="3" spotShadowMapSize="2048" spotShadowSampling="3" crowdInShadows="true" />
    <particles enabled="true" distanceScale="1.0" rate="1.0" high="true" />
    <crowd distanceScale="0.4" billboardDistance="4000" />
    <vehicle_reflections envMapScale="2.0" envMapUpdateMode="alternate" envMapRenderMode="carsAndCharacters" cubeMapEnabled="true" cubeMapScale="2.0" cubeMapUpdateMode="all" />
    <mirrors mirrorsUpdateMode="both" mirrorsRenderMode="carsAndCharacters" treesInMirrors="true" crowdInMirrors="true" highDetailMirrors="true" highDetailTyresAndCar="true" particlesInMirrors="true" />
    <weather_effects rainSplashes="true" rainSheets="true" rainBeads="true" rainHigh="true" trackHeatHaze="true" planarReflectionsEnabled="true" planarReflectionsHQEnabled="true" planarReflectionsRangeScale="3.0" planarReflectionsRTScale="1.0" planarReflectionsMipTailBlur="true" proceduralCloudRTScale="4.0" proceduralCloudTiling="7" proceduralCloudQuality="1" />
    <ground_cover enabled="true" grassFlattening="true" drawDistance="120.0" meshes="true" />
    <trees useLOD0="true" distanceScale="0.2" />
    <hair enabled="true" />
    <skidmarks enabled="true" parallax="true" />
    <skidmarks_blending enabled="true" />
    <audio audioUpdateRate="2" audio_min_job_worker_threads="2" audio_max_job_worker_threads="8" />
    <async_compute enabled="true" />
    <cs_culling enabled="false" />
    <vendor_shader_pack enabled="true" />
    <replay_directory path="" />
    <rt_quality quality="3" />
    <rt_shadows enabled="true" />
    <rt_reflections enabled="true" />
    <rt_transparent_reflections enabled="true" />
    <rt_ao enabled="true" />
    <rt_ddgi enabled="true" />
    <rt_ego enabled="false" />
    <rt_version version="0" />
    <vrs enabled="true" />
    <reflex mode="1" />
    <ser enabled="false" />
    <ca enabled="false" />
    </hardware_settings_config>

    Here is the second file hardware_settings_info

    <?xml version="1.0" encoding="UTF-8" ?>
    <hardware_settings_info timeStamp="2024/12/11 16:56:34">
    <systemInfo OS="Microsoft Windows 11 (Build 26100)" OSCompatibility="none" totalMemory="50249056" winPlatformID="2" winMajorVersion="10" winMinorVersion="0" winBuildNumber="26100" winBuildRevisionNumber="2454" hasBattery="false" isRunningOnSteamDeck="false" rating="4" />
    <cpu name="AMD Ryzen 7 3800X 8-Core Processor" speed="3893" processors="16" processorStride="1" hyperThreading="true" sse3Supported="true" avxSupported="true" rating="4" />
    <graphics_card name="NVIDIA GeForce RTX 2080 SUPER" directx_version="12" driver="NVIDIA 56636, r566_31" driver_version_num="56636" vendorId="0x10DE" deviceId="0x1E81" locallyUniqueId="0x000000000001245B" shader_model="0x0067" resource_binding_tier="0x0003" memory="7987" rating="4">
    <outputMonitor description="\\.\DISPLAY1" index="1" windows_index="1">
    <resolution width="1024" height="768">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="60004" denominator="1000" interlaced="false" />
    <refreshRate numerator="75029" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119989" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1152" height="864">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="119773" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1280" height="720">
    <refreshRate numerator="60" denominator="1" interlaced="false" />
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="120" denominator="1" interlaced="false" />
    <refreshRate numerator="59940" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1280" height="768">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119958" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1280" height="800">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119958" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1280" height="960">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="75025" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119958" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1280" height="1024">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="75025" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119958" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1360" height="768">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119948" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1366" height="768">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119948" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1440" height="1080">
    <refreshRate numerator="60" denominator="1" interlaced="false" />
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="120" denominator="1" interlaced="false" />
    <refreshRate numerator="59940" denominator="1000" interlaced="false" />
    <refreshRate numerator="74906" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1600" height="900">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="119948" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1600" height="1024">
    <refreshRate numerator="60" denominator="1" interlaced="false" />
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="120" denominator="1" interlaced="false" />
    <refreshRate numerator="59940" denominator="1000" interlaced="false" />
    <refreshRate numerator="74906" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1680" height="1050">
    <refreshRate numerator="60" denominator="1" interlaced="false" />
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="120" denominator="1" interlaced="false" />
    <refreshRate numerator="59940" denominator="1000" interlaced="false" />
    <refreshRate numerator="74906" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="1920" height="1080">
    <refreshRate numerator="60" denominator="1" interlaced="false" />
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="120" denominator="1" interlaced="false" />
    <refreshRate numerator="59940" denominator="1000" interlaced="false" />
    <refreshRate numerator="74906" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    <resolution width="2560" height="1080">
    <refreshRate numerator="100" denominator="1" interlaced="false" />
    <refreshRate numerator="120" denominator="1" interlaced="false" />
    <refreshRate numerator="59938" denominator="1000" interlaced="false" />
    <refreshRate numerator="74944" denominator="1000" interlaced="false" />
    <refreshRate numerator="119880" denominator="1000" interlaced="false" />
    <refreshRate numerator="144001" denominator="1000" interlaced="false" />
    </resolution>
    </outputMonitor>
    </graphics_card>
    <graphics_card name="Microsoft Basic Render Driver" directx_version="12" driver="Unknown" driver_version_num="0" vendorId="0x1414" deviceId="0x008C" locallyUniqueId="0x0000000000013E8C" shader_model="0x0067" resource_binding_tier="0x0003" memory="0" rating="4" />
    </hardware_settings_info>

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      11 months ago

      Thanks for providing the files requested.

      For those who are still seeing this error message, can you please try restarting your PC and checking the game again? If you are still getting an error message on the anti cheat screen, please share a screenshot showing the error message. 

      • damothegray's avatar
        damothegray
        New Rookie
        11 months ago

        Ok so crazy issue and crazier solution. I have a fanatec CSL DD 8nm. I upgraded the firmware to the latest and the driver to 464. Just before the issues started a week or so back. So Turning it off doesn't fix the issue but if I plug it out or change it to orange mode and restart the eacheat service (sometimes I have to kill it with pskill as its stick starting) it will run. So something in the CSL DD either driver or firmware when in red mode is causing the anti cheat to trigger. Moral of the story unplug all your usb ports and try it with just a mouse and see if its a usb issue.

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