Forum Discussion
Hey folks,
could you please some further information about on what platform you are playing, as well as your Report Code?
If you are playing on PC, it would also be helpful if you could upload your DxDiag here.
Instructions can be found here:
https://help.ea.com/help/pc/how-to-gather-dxdiag-information/
Thanks!
-Vendcera
- lqg0882 years agoRising Rookie
After the 1.3 update, the theater freezes and crashes when reading the replay. In 1.2, everything is normal.
- lqg0882 years agoRising RookieReplay freezes and crashes. Is there any solution now? Or do I have to wait for an update?
- lqg0882 years agoRising Rookie@EA_Vendcera Replay freezes and crashes. Is there any solution now? Or do I have to wait for an update?
- 2 years ago
I have the same bug, I even reinstalled the game..
- 2 years ago
Impossible to continue my career on my Youtube Channel because not possible to record replay for video, the game crash at the moment i want see replay of race...
Same problem that you everyone.. ☹️
Product : F1 24
Platform: PC
Please specify your platform model:
CPU: i9 9900k
GPU: MSI RX 6650XT
RAM : 16GB DDR4 3200mHzSummarize your bug: I'm trying to launch the replay of my career races to make videos on my Youtube channel and the game crashes, the screen stops at 100% and returns to Windows.
What is your 16-digit report code? There is no code
What peripherals do you use? Please indicate exact make and model. I use an Xbox Serie X-S controller.
What is your current internet service provider? Free
In which zone is the bug/glitch located? Theater mode
Steps : Go to the projection room, click on the race to be viewed, load at 100%, freeze the screen and return to the desktop.
What happens when the bug occurs? The game freezes and returns to the desktop.
What do you expect to see? Fix the bug, because otherwise it's impossible to use replays.It's a shame to release an excellent career mode but a buggy, unfinished game.
- 2 years ago
I've done further tests, based on my comparison between a low-entry laptop which has ZERO problems with the replays (i7, GTX 960M, NO RAY TRACING capabilities!) and a high-end desktop which constantly crashed when activating the saved replays (i9 12th gen, RTX 3090Ti), and I've discovered that everything related to the RAY TRACING makes the game crash when loading the saved replays or highlights!!! So... guys, please test this, and let's compare results: you can set your overall quality to Ultra High, BUT turn OFF all these RAY TRACING settings: Shadows, Reflections, Ambient occlusion, Transparent Reflections, and DDGI. All of them (I've tried them one by one but the replays still crash). Now my saved replays are working each and every time I open the game! So NO Ray Tracing. I don't know if the RT is a problem in itself or it's an indirect problem, but I guess this could be a good start... Please let me know if this works for you, as a temporary solution until a patch will solve this at some point (hopefully). (For me, the overall High setting is also canceling everything related to the Ray Tracing stuff, so I guess, depending on your system and settings, this could be an easier setting overall...)
- lqg0882 years agoRising Rookie@AndreiStama I'm sure it has something to do with ray tracing. I turned off ray tracing and replay can work normally.
- 2 years ago
@lqg088 Great, so it's not just me, it would be helpful if others take the same test and give us some feedback. Maybe @EA_Vendcera may have a bit more information now for an "easier" solution...
- 2 years ago
As requested here is my DxDiag-File
I run on medium settings without Raytracing but still have the problem.
- EA_Vendcera2 years ago
Community Manager
Hey everyone,
thanks for all your info. Could you perhaps also include your Report Code, please?
The dev team is already investigating it further and I'll let you know once we have any updates to share.
-Vendcera- 2 years ago
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