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MuchenFAB's avatar
MuchenFAB
2 months ago
Solved

F1 24 Crashed On PC

Product: F1 24 Platform:PC Please specify your platform model. PC Summarize your bug A bug that occurred without any precursor caused the crash What is your 16 digit Report Code? DXGB-GVHR-DKDB-P...
  • SteveJackson's avatar
    SteveJackson
    2 months ago
    @MuchenFAB wrote:

    Hi, I think I've found a solution to the problem
    I reinstalled my sound card driver and the next 12 laps of the Austrian circuit time trial and the 3 laps of the rainy Berlin Benchmark mode did not crash again

    1. Overlay reinstall the AMD graphics card driver
    2. Overlay reinstall Realtek Sound card drivers

    I think it has a lot to do with ASUS's custom drivers
    I'm considering whether or not to report this to an ASUS engineer

    Thank you for your help,SteveJackson

    ASUS/RoG tend to use Nahimic (Enhanced Audio) drivers. I agree they've been problematic previously and sometimes hard to install properly. I think you are on the right track.

SteveJackson's avatar
SteveJackson
Hero (Retired)
2 months ago

Your dxdiag is showing weird characters. Username is CHENG. I suggest this is a language / regional settings bug, please look further at this.

  • MuchenFAB's avatar
    MuchenFAB
    2 months ago

    Thanks for your reply

    My system is signed in with a Microsoft account, and the system region has always been the United Kingdom
    I switched to the "administrator" account, and the problem is still there

    • SteveJackson's avatar
      SteveJackson
      Hero (Retired)
      2 months ago
      @MuchenFAB wrote:

      Thanks for your reply

      My system is signed in with a Microsoft account, and the system region has always been the United Kingdom
      I switched to the "administrator" account, and the problem is still there

      I maintain my answer. Your ISP is Chinese. Using a VPN to play is unsupported, but you have non-Western characters in your dxdiag.

      If you choose to ignore that advice then I can't help.

      • MuchenFAB's avatar
        MuchenFAB
        2 months ago

        Thank you for your help

        I've found out that DxDiag's garbled characters are due to encoding issues, and I don't know why it is saved with an encoding that doesn't support Chinese, if you encounter it, please open it with ANSI encoding
        ----------It's just a dividing line------------
        Now there's a new performance
        Now it will suddenly fade without the roaring sound of the engine or no sound at all

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