F1 24 not moving past loading screen in F2 career mode Australian GP

Product: F1 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Summarize your bug Error
What is your 16 digit Report Code? XVRP-ECPK-XPDP-CKSP
What peripherals are you using? Please list the exact make and model.
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Error
What happens when the bug occurs? Error
What do you expect to see? Error

‌

1. I have the same issue on driver career and my team career.my game freeze on loading screen and then crash.                                                                                                                                              Platform: Ps4.                                                            Report code: XVRP-ECPK-XPDP-CKSP