f1 24 PM65539 failed to join session

Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug I can’t join any online game when crossplay is enabled
What is your 16 digit Report Code? MBGB-EBDP-DCSX-AAGT
Can you please provide the name of your current internet service provider? ORANGE EG
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? by trying to join a online game but when i turned off crossplay it works but not for public session just for me and my friends (co op career)
What happens when the bug occurs? it shows a error code:PM65539
What do you expect to see? to go into online games when crossplay is enabled