Actually I own the game f1 24 in the steam with the email [edit: email address removed] but when I tried to login the ea it told it has already linked in with other account that I don't know which means my account is hacked so please give back my account.Pls change the email to my email [edit: email address removed]
Community ManagerHey there, if you believe your account has been compromised, please follow the steps in this link: https://help.ea.com/en/articles/ea-account/secure-hacked-account/. In case you can't recover the account by following these steps, please scroll down to the bottom of that page and click on "Contact Us" for further assistance.
Actually I have sent a email and tried to contact but no one is responding me.pls help with this issue.
Community ManagerUnfortunately, we're unable to recover accounts through the EA Forums. What happened when you tried to contact the EA Help support? Did you manage to start a chat?
Actually I am from India and i am unable to start a chat but I have launched a complain on the ea help support option and in thier email.
Community ManagerAre you unable to start a chat because the option to contact someone via chat does not appear, or it appears, but when you click, the chat doesn't start?
It actually doesn't appears
Community ManagerCan you please confirm which subject you are selecting when trying to contact support? Usually, if you select "Update EA account", you will get the option to contact via chat.
I have only your ea help support options to register a complaint and the chat is not showing. I have tried and searched the website many times
Community ManagerCan you please share a screenshot of the topics you're selecting when trying to start a chat?
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