@27wb02soej2z wrote:Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug F1 24 purchased on steam crashes after i accept the accessibility settings. Basically the game launches but doesn't go beyond this point. There is no error that pops up. The game simply crashes
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model. 1 xbox series s/x wireless controller
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Try launching f1 24 on steam pc
What happens when the bug occurs? Game crashes
What do you expect to see? Game crash
- F1 24 purchased on steam crashes after i accept the accessibility settings. Basically the game launches but doesn't go beyond this point. This is no error that pops up. The game simply crashes
"Your issue". Post YOUR dxdiag with make and model of mainboard.
I am sharing the make and model of the mainboard along with the dxdiag.
Thank you for helping!
@27wb02soej2z Since it looks like you've got 2 GPUs in there I would make sure that it's set to use the RTX 4060 for rendering the game, as the 780M would be considered below minimum requirements.
Since the 780M is built into the processor if it's being used to render the graphics the processor is probably being overworked and causing the crashes.
Thank you for pointing this out.
I just tried launching it on the dGPU (NVIDIA GeForce RTX 4060) but the problem still persists ☹️
Additional notes since I first posted this issue:
1) The game crashes specifically on the "communicating with servers" screen, right before the main screen should show up where you choose the game mode and race to play.
2) I did have the game running on this very system before I repurchased and reinstalled it for a lower price during the Steam winter sale. I have also checked the integrity of the installed files in Steam post the reinstall.
3) The game crashes irrespective of whether the Steam cloud save is on or off.
4) I have followed the general troubleshooting guide on Steam.
I don't think its a system issue but more of a game issue since I am able to run multiple other games on my system with the same configurations right now.
Any help is much appreciated!
Same here buy it on team too
and game works fine before 1.16 patch
They have * this time
Tried all possible fix no changes so there are many other players from steam who had this issue maybe last time I buy an ea game.
Yeah, this is almost certainly the issue.
The laptop UEFI is updated.
Do Nvidia drivers work well with a hybrid graphics system? Unsure, nothing to test with. MUX switch might be the issue, some users report higher framerate with it enabled, i.e. actively being hybrid rather than targeted.
Another let's pour scorn on Nvidia opportunity. RoG sold you an expensive paperweight it would seem. Try asking them for help on the issue if they truly support their products.
Community Manager
EA Staff (Retired)Community ManagerCommunity ManagerCommunity Manager
