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redeye12345's avatar
2 years ago

F1 24 Unable to access EA servers

Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug According to EA chat, f1 24 though purchased on steam is not in my EA library. So when I try to authenticate my account in F1 24, it fails to activate.
What is your 16 digit Report Code? MAKECHTHXTXCVMHC
What peripherals are you using? Please list the exact make and model. NA
Can you please provide the name of your current internet service provider? Xfinity
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Check my EA library and F1 24 will not be there even though I purchased from steam directly in apri
What happens when the bug occurs? Upon login
What do you expect to see? I expect to be able to access both single and multiplayer functions

At this point, I suspect some kind of database issue where f1 24 somehow was removed from my library even though it was legally purchased.

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